How to unlock Z550a?

I have a Z550a which is locked by Fido, can I unlock it?

My phone's indentify is following:

ChipID:8040,EMP protocol:0301
NEW SECURITY MODEL DETECTED
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
Flash ID check:897E
Flash props sent ok
OTP LOCKED:1 CID:51 PAF:1 IMEI:353505xxxxxxxx CERT:RED
FLASH CID:52 COLOR:RED

Model:Z550a
Brand:Fido
MAPP CXC article: R6GA004 prgCXC1250583_GENERIC_ML
MAPP CXC version: R6GA004
Language Package:ROGERS
CDA article: CDA102731/14
CDA version: R10A
Default article: cxc1250506
Default version: R6GA004

Network LOCKED
Service provider LOCKED
Operator: MULTIPLE

USERCODE:0000

RESTORATION FILE NOT PRESENT
"R6GA004_CXC1250583_GENERIC_ML"
YOU MUST PERFORM FULL FLASHING FOR PATCH UNLOCK

Please help me! Thanks.

Any help? Please