Mobilicity TM506

Hi, I have TM506 from Mobilicity but whenever I connect using XS++ i get this error message, can someone please help me? What is the issue here?

23:17:03| TURN OFF PHONE!

23:17:03| Hold 'C' button on phone and connect phone NOW.

23:17:03| You have 30 seconds...

23:17:03|

23:17:29| Baseband ID: C900

23:17:29| Protocol Version: 4.1

23:17:29| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:n/a)

23:17:29| ...using GDFS name

23:17:29|

23:17:29| Profiling SEMC phone...

23:17:29| Platform: Unknown

23:17:29| OTP CID: 0

23:17:29| EROM CID: 0

23:17:29| EROM Color: n/a

23:17:29| IMEI: n/a

23:17:29| Phone ID: n/a

23:17:29| Region: n/a

23:17:29| CDA: n/a n/a

23:17:29| Firmware Version: n/a

23:17:29| EROM: n/a

23:17:29| Ready for operation!

23:18:24| ~~~~~~~~~~ Custpack information ~~~~~~~~~~

23:18:24| Custpack: AMERICA_2 (CDA102460/101) (K510)

23:18:24| Generic(non-branded) custpack: Yes

23:18:24| Allowed languages: en, pb, xl,

23:18:24| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

23:18:36| Sorry, your phone is NOT SUPPORTED

23:18:36| Error: Cannot send flash loader

23:18:36| Error: Flashing failed

23:18:38| Disconnected... Unplug the phone

23:19:15| Shutting down...