k800i problem as set to factory default when updated and want to use 02 sim

I bought the K800i and it was unlocked, then I updated it and it reset to factory settings and is locked to orange. I have tried to unlock it and receive the following script
17:44:52| XS++ v3.1 (Darwin) Ready !
17:44:52| Executed on Microsoft Windows Vista
17:45:04|
17:45:04| Attempting to open the interface...
17:45:04|
17:45:04| TURN OFF PHONE!
17:45:04| Hold 'C' button on phone and connect phone NOW.
17:45:04| You have 30 seconds...
17:45:04|
17:45:07| Baseband ID: 9900
17:45:07| Protocol Version: 3.1
17:45:07| Phone name detected!
17:45:07|
17:45:07| Profiling SEMC phone...
17:45:07| Platform: DB2020
17:45:07| OTP CID: 51
17:45:07| EROM CID: 53
17:45:07| EROM Color: Red
17:45:07| IMEI: 35570401xxxxxx
17:45:07| Phone ID: K800
17:45:07| Region: ORANGE_GEN
17:45:08| CDA: CDA102511/47 R21A
17:45:08| Firmware Version: R8BF003
17:45:08| EROM: R3A022
17:45:08| Ready for operation!
17:46:12| Sorry, your phone is NOT SUPPORTED
17:46:12| Error: Cannot send flash loader
17:46:12| Error: Flashing failed
17:46:14| Disconnected... Unplug the phone

Can anyone give me guidance please

Thank you Lynn

Use Omnius for better and hasle free unlocking. You may try unlocking yourself freely but you'll gonna need the original simcard which was locked to. So i suggest you use Omnius. Here : Top Sony Forums - Buy Omnius License

Thank you

I have tried omnius to no avail.

I don't have the original sim card which the K800i is locked to (Orange)

Quote:

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Originally Posted by lynnmassey

Thank you

I have tried omnius to no avail.

I don't have the original sim card which the K800i is locked to (Orange)

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did you buy the license? i hope not

Thank you, I must have done something wrong - I had 2 login accounts but it is now unlocked yey!