my w960 dead

12:39:03| XS++ v3.1 (Darwin) Ready !
12:40:43| Executing SEMC Smartphone Operations!
12:40:43| Please hold boot key ('@' or 'C') and connect device...
12:40:50| Master Port detected: COM4
12:40:50| Slave Port detected: COM5
12:40:50| Opening Port!
12:40:50| INIT MASTER...OK!
12:40:50| PHONE INFO SAMPLED...OK!
12:40:50| EPOC APPLET HEADER SENT...OK!
12:40:50| APPLET BODY SENT...OK!
12:40:51| SHUTTING DOWN MASTER...OK!
12:47:16| Did not receive 0x5a. Continuing



can you please help me with this?