need download access

i desperately need to download a flash file to repair my w850. but the site keep telling me that i dont have permission to access the page, what do i have to do to access the donwload page, sorry if i am posting in the wrong place i am new here

Read this;
http://www.topsony.com/forum/announc....html#post4081

thanks for the tip bro, my phone is running again.