problem with K800i

i've a problem with my k800i.
when i open the application and games it doesn't work and a massege appears " Operation failed"
please tell me what to do?>
i don't know any thing about firmwares setup please explain to me what to do to bring it back to normal


adnan from Jordan

it needs to be reflashed to solve that problem have a read though this 1st off all please
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