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  1. #1
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    Problem with my K800i phone?

    Hello everyone,

    Yesterday I connected my K800i phone to my other computer to transfer data. For some reason the PCSuite was not working correctly and it asked me to synchro the files. I clicked okay and while it was creating a backup, the phone suddenly turned off and I could not open it at all. It is like dead.

    After reading around, I realized that I have to flash the firmware, etc. XS++ and PCSuite detect my phone when I connect it through the USB cable. But I am trying to keep a backup file before I flash it, through myphoneexplorer.

    And here is the problem; MyPhoneExplorer does not detect my phone. It says that it cannot find COM gates. I extracted the SEMC USB Driver on the desktop (I am using XP on this computer) according to this [TUTORIAL] USB Flash Driver Installation - Guide

    BUT, that Hardware Update Wizard does not pop out. I went to the Device Manager and look for the USB Mass Storage but I do not have any of that.

    I don't know what to do, I must backup my files. What should I do?

  2. #2
    Advanced user rapidroll's Avatar
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    Re: Problem with my K800i phone?

    ur phone doesn't responding ? if u can't switch on ur mobile u can't connect with pc.

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