Dark screen after unlocking K800

[external]

Hello everyone

My K800 was unlocked by some guy in a mobile shop while I was on holiday. He did unlock it without losing any of my data. The next day i realized that the screen light wont turn on when i press any button on the keypad. It stays dark till about 30 seconds before it turns its screen light on. Also when I receive a phone call the screen is on but no light at all; in order to see who is calling; you have to look at from very very close which is very annoying. I have looked at the screen light level in the setting and it sets to the highest. Every else on the phones is working fine. By time I found the problem I was back from my holiday so I couldnt take it back to the shop.

Now, Could anyone PLEASE PLEASE give me a solution. anyone who had this problem and got it fixed. any forum link or software that help. I have lots of phone numbers, sms, games (the games are copy right protected files which can not copy, send or backup) which i dont want to lose.

I found and downloaded XS++ 3.1 and setool2liteV1.11

Running setool2liteV1.11 and connecting my K800 gave me the following info about the phone.

Welcome to SEtool2 ( LITE edition ) v 1.11
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors

if you like LITE edition - please visit Index of ./ and buy FULL.

ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
Flash ID check:897E
Flash props sent ok
OTP LOCKED:1 CID:49 PAF:1 IMEI:353427XXXXXX CERT:RED
FLASH CID:52 COLOR:RED

Model:K800i
Brand:3
MAPP CXC article: R1GB001 prgCXC1250210_GENERIC_WI
MAPP CXC version: R1GB001
Language Package:HUTCH_1
CDA article: CDA102511/69
CDA version: R14A
Default article: cxc1250490
Default version: R1CD001

Network LOCKED
Operator: MULTIPLE

Elapsed:15 secs.



Running XS++ and connecting my K800 gave me the following info about the phone.

23:22:05| Baseband ID: 9900

23:22:05| Protocol Version: 3.1

23:22:05| Phone name detected!

23:22:05|

23:22:05| Profiling SEMC phone...

23:22:05| Platform: DB2020

23:22:05| OTP CID: 49

23:22:05| EROM CID: 52

23:22:05| EROM Color: Red

23:22:05| IMEI: 35342701xxxxxx

23:22:05| Phone ID: K800

23:22:05| Region: HUTCH_1

23:22:05| CDA: CDA102511/69 R14A

23:22:05| Firmware Version: R1CD001

23:22:05| EROM: R3A011

23:22:05| Ready for operation!

[Willin08]

Well, you can try to flash your phone but probably you will lose your unlock (unless it was a permanent unlock which I doubt).

If you flash to latest firmware, you can see if it is a bug or something with that firmware.

But still, if you flash it and lose the unlock, we can help you unlock it with the same tools you use to flash.

[external]

If I flash my phone; will I lose all the data on the phone?

Can't it be fixed by updating or upgrading the firmware?

[simox]

If you flash the MAIN firmware only, all your data will remain. And the flashing probably will solve the problem if it is caused by software problem.

[external]

Ok. Can you please give me a forum or site link that explain how to flash the K800 MAIN firmware ONLY using XS++ 3.1 or setool2liteV1.11 (which software is better to use?)

[NegrutZu]

HI! i got same problem with my w810 :((

[NegrutZu]

Ding Dang...wazz up? any1 here????????????????????????

[simox]

@external

which software is better to use?

Well, actually it is a matter of taste.
Here is a flashing tutorial using SETool2 Lite: Flash your phone using SETool 2 Lite. In 2. Flash your phone using SETool 2 Lite section, in Step 3 select only the MAIN firmware and skip Step 4.

@NegrutZu

Ding Dang...wazz up? any1 here????????????????????????

Please be a little more patient. Need some time until someone answer the questions. By the way have you tried the advices given to external?

[external]

Simox...thanks for the link. Do I have to flash my phone with the same firmware version that I am on or can I use a different version (latest version). I have read some where that the main firmware and file system version must be same but i dont know if this applies to when someone wants to flash only the main firmware.

[chingy]

errh! why dont you just take the phone back and tell hthe shop the problem and tell them to fix it. next, my phone had a similar problem and i did a full flash and the problem is sorted, so most likely yours will too. i suggest full flash. you can back up your phone messages and contact with a program called 'my phone explorer'. good luck